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How Important is it For Restaurants to Maintain Clean Restrooms?

A 360 Cleaning Restaurants Clean Restrooms
Restaurants need to maintain clean restrooms—a dirty restroom reflects poorly on your business and can result in fewer customers.

If you’re in the restaurant business, you probably know how difficult it can be to keep a restaurant running smoothly on a day-to-day basis. When you’re working with industrial kitchen equipment, juggling lots of different tasks and customers, and making sure every customer’s dish is prepared accurately, things can get chaotic really quickly. Amongst all of the fray happening in the kitchen and out in the dining area, you also need to think about the state of your restrooms.

Customers Equate the State of the Restroom to the State of the Restaurant

According to an online study done by Harris Interactive back in 2008, 81% of restaurant patrons stated that they equate the cleanliness of a restaurant’s bathrooms with the cleanliness of the rest of the establishment—particularly, the kitchen. If your restaurant has dirty, unkempt bathrooms, it is leaving the impression on guests that the entire restaurant is unclean and they are being served food that has been prepared in a filthy kitchen. It’s not an appetizing thought, and these customers are highly unlikely to return to your restaurant. Not only will they refuse to come back, but they are also highly likely to badmouth your restaurant to their family and friends.

Online Reviews

Online reviews have changed the game in a lot of ways. If your restaurant has a dirty bathroom that leaves patrons feeling grossed out, they are likely to take their complaints to online review sites to let others know of the state of their establishment. This wide reach can cost you a lot of business, and it can easily put your business under if multiple people leave negative reviews stating that your restaurant is dirty.

The Pandemic Effect

The study done by Harris Interactive was published back in 2008, 12 years before the pandemic hit. With 81% of patrons equating the state of your restrooms with the state of your entire restaurant, this can be an even bigger problem in a society that is recovering from a major pandemic. They no longer see a filthy restroom as just gross—they now see it as something dangerous. Vulnerable populations, along with families that have aging adults and young children will all be much less tolerant of a bathroom that is not kept in good condition.

Dirty Restrooms Spread Illness

Your patrons won’t really be on the wrong track if they see a filthy restroom and determine that it is not a safe space. Dirty restrooms spread illness, including influenza, norovirus, and even MRSA. Anyone that becomes ill after eating at your restaurant is definitely not going to come back, and they’re very likely to tell everyone about their unpleasant dining experience. Ultimately, they can convince a lot of would-be customers to avoid your business. In a worst-case scenario, it may lead to your establishment undergoing a health inspection.

Cleaning Tips and Services from A 360 Cleaning

A 360 Cleaning has provided Maryland with top-notch professional cleaning and janitorial services for over 12 years. We don’t cut corners and ensure that every customer is satisfied with their cleaning. Whether you need a glitter spill cleaned up or an entire office building, we are happy to help! We currently serve the following areas: Baltimore, Annapolis, Glen Burnie, Severna Park. To explore how we can help keep your windows clean all year long, give us a call at 410-852-5800 or visit us online. For more cleaning tips, follow us on FacebookPinterestTwitter, and LinkedIn.

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